What's error code -116 when I generate tax return print?
This error happens if any of the following conditions happen:
1. Pdf output folder name, set in "Start | Preference" menu, has non-English characters in it.
2. Tax return file name has non-English characters in it.
If you re-set pdf output folder or rename tax return file, so that only English characters are used in folder path and tax return file name, this error will disappear.