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  • myTaxExpress: What's a coupled return?
    Answer: Coupled return is for married or common-law people or widowed-in-tax-year only. Coupled return means two returns in one file.  An un-coupled return file is one ...
  • Forms and Slips: How to report T5008 slip?
    Answer: Note The basic procedure is still applicable to Version 2020 and later. However, the number for each field is changed to a 5-digit format from the ...
  • myTaxExpress: Where is T1 tax guide?
    Answer: Federal tax guide is here http://www.cra-arc.gc.ca/E/pub/tg/5000-g/README.html All province tax information are here http://www.cra-arc.gc.ca/formspubs/t1gnrl/menu-eng.html ...
  • NetFile and EFile: Why the computer freezes when I efile?
    Answer: Most computers today have firewall software or anti-virus software installed to prevent virus or hacker attack. myTaxExpress EFILE goes through Internet. You need to find ...
  • myTaxExpress: How to recouple two single return files to a coupled return?
    Answer: In newer versions of software, first, go to the Start menu at the top of software window. Next, choose "Couple Returns (2to1)". A window will ...
  • Forms and Slips: What's a SFD statement ?
    Answer: SFD means Selected Financial Data. In T1 tax return, self-employment income and a few tax forms are SFD. They are: form T2125, Business/Professional Income form T2042, Farming ...
  • License: Can I use unlicensed software?
    Answer: Yes, you have no obligation to use unlicensed software. Unlicensed software means it will not create netfile/efile and print, you still can prepare tax return ...
  • myTaxExpress: Do I have to re-do my tax return file?
    Answer: Most of the time, you don't need to re-do your tax return. If you prepared a tax return before licensing software, you don't need to re-do ...
  • Common: What's myTaxExpress refund policy?
    Answer: A refund will NOT be granted AFTER a license key is issued or sent to customers. We provide free software download, so you can try ...
  • Forms and Slips: How to add or remove a tax slip?
    Answer: There are two methods to add/remove slips in software. Method 1: Right-click on the "Tax Slips" in the left-panel. You can right-click on the "Tax Slips" and ...

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