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• How to install a license key manually?
  You can watch a short video about the process. Step 1: Send the license PIN to us (click to expand) Version 2020 and later In the newer ...
• How myTaxExpress or T2Express is licensed?
  Each software installation has a unique PIN number, it's called License PIN. This PIN never changes even you re-install the software. We issue a license ...
• How to retrieve license key online?
  After a license is purchased on our website, a license email is sent out automatically, which contains two pieces of information: your payment email address ...
• How to maximize and restore tax form view?
  Software main user interface divides the screen to left and right parts. The Left pane is a tree view of all tax forms and slips ...
• How to upgrade a license to process more tax returns?
  First you need to make a payment to purchase another set, 10 or 20, return license key.After succesful payment online, you will get a new ...
• How do I know if an EFile is sent to CRA successfully?
  If you see an EFILE success message window as shown, the return is filed to CRA successfully. You can also find the confirmation number on ...
• How to claim field 30300 and 58120 at the same time?
  Version 2020 and later Select the check box beneath Line 30300 on Schedule 5. The Field 58120 on the provincial form (428) will be claimed automatically ...
• How to share schedule 3 with spouse return?
  First, you need to have a coupled return. Then you add a schedule 3 in one of the return. Right click schedule 3 from left ...
• How to update your software on windows?
   Before you start — versions vs. updates:Each version of our software is a separate, independent program built to handle a specific tax period — not ...
• How much is German pension deductible at field 256 of T1?
  The German pension income should be converted into Canadian dollars at the appropriate exchange rate for the particular taxation year.  The taxpayers may also be ...
• How to send tax return file to myTaxExpress/T2Express for problem solving?
  You can send a return file to us in myTaxExpress or T2Express so we can take a look at the file for investigation. Please make ...
• How to solve EFILE errors when submitting it to CRA?
  There are two kinds of EFile errors, error code 184, and error code other than 184. Read carefully here: If you get an error code other ...
• How to claim tuition fee from T2202(A) form?
  If you are a student who paid tuition fees for post-secondary education in Canada, you may be eligible to claim a tax credit for your ...
• How to claim tuition transfer amount from child?
  Your child can transfer unused tuition and education amounts to you. This process involves two steps and specific CRA restrictions. Step 1: In the child's return Use ...
• How to complete vehicle expense in form T2125?
  In T2125, there is a page for motor vehicle expense. To claim vehilce CCA, you can use the regular CCA page inside form T2125. CRA ...
• How to claim a partnership in T1 tax return?
  Sometimes, you can claim a passive partnership income/loss in field 122 of T1 directly; If more information needs to be filed, like accouting method, partnership ...
• How to know tax return result?
  It shows on page 4 of T1, the bottom of left side pane, and on the status bar at bottom of myTaxExpress software. See below: ...
• How to file a T1 assessment objection?
  You can file an objection to CRA's assessment or re-assessment. This is a right given by law. More information and procedure, please read this link http://www.cra-arc.gc.ca/E/pub/tg/p148/p148-e.html ...
• How does myTaxExpress identify different return files?
  myTaxExpress software uses SIN number to keep track if it's a processed return or not. So please make sure the SIN is correctly entered. Or ...
• How to send license pin to myTaxExpress?
  Please follow the steps below: Launch myTaxExpress/T2Express from the program group Choose menu "License | Install License Manually" Click the button "Generate PIN email". An email with your license ...
• How to switch pages in tax form?
  On the top of each form, there are a few page tabs. For example ON tax form and T1 General, there are page tabs. Here ...
• How to change netfile/efile folder?
  For an order version, the netfile is created in this folder \\my documents\mytaxexpress\2012\netfile by default; Efile is created under folder \\my documents\mytaxexpress\2012\efile by default. Note: folder ...
• How to claim medical expenses?
  To claim medical expenses, please use the "Medical Expense" option under the "Express Wizard" section in the left sidebar. Enter the total medical expenses for ...
• How Ontario Trillium Benefit is calculated?
  Ontario Trillium Benefit estimate is shown on the summary page in tax return print; and in software, it's on the last result page from left ...
• How to efile a return from within myTaxExpress?
  Here is a demo based on myTaxExpress EFILE 2010 for Windows. The video is converted from an old SWF file but general steps are still ...
• How to do pension split?
  Please add form T1032 into both your tax return and pension receiver's tax return, and it will do pension split after the following are completed: choose ...
• How to report T5008 slip?
  Note The basic procedure is still applicable to Version 2020 and later. However, the number for each field is changed to a 5-digit format from the ...
• How to report field 55080 (or 5508)?
  Field 55080 (5508 before 2019) is HBP repayment income. It is a supporting field for field 12900 of T1. It is used when you need ...
• How to overwrite field 367 of schedule 1?
  For married couple, only one person can claim the eligible child amount at field 367 of Schedule 1. First, decide who will claim the child amount ...
• How to carry forward RRSP to the future?
  Since tax year 2013, you can enter the amount for RRSP deduction into line 13 on page 2 of Schedule 7. You may need to ...
• How to recouple two single return files to a coupled return?
  In newer versions of software, first, go to the Start menu at the top of software window. Next, choose "Couple Returns (2to1)". A window will ...
• How to add or remove a tax slip?
  There are two methods to add/remove slips in software. Method 1: Right-click on the "Tax Slips" in the left-panel. You can right-click on the "Tax Slips" and ...
• How to delete a tax slip?
  There are two methods to remove/delete a tax slip from a return file. Method 1: Select the tax slip on the left panel under the Tax ...
• How to setup/change direct deposit?
   CAUTION: Starting March 24, 2025, the direct deposit info can't be updated through EFILE anymore. Here’s how you can do it instead: 1) Online via ...
• How to find out whether the software is licensed or not?
  After you successfully install a license key in the software, such as a 10-return key, a green bar will appear at the bottom of the ...
• How to email money transfer to myTaxExpress?
  First you do a email money transfer from your bank account to contact@mytaxexpress.com. Please make sure you send enough amount for the software license key ...
• How to share a T3 or T5 slip with spouse's return?
  First you need to have a coupled return. Then add a T3 slip to your return, you can choose to enter 50% as your claim ...
• How to de-couple a tax return?
  De-couple a coupled return will generate two single-return files. In newer versions of myTaxExpress, to de-couple returns, select the Start menu at the top of the ...
• How to proceed if my spouse doesn't have SIN number?
  Try entering nine-zeros like 00000000 as S.I.N. for spouse, software will allow. Make sure that you should only prepare a non-coupled tax return, because spouse ...
• How to claim box 135 of T4A slip?
  Box 135 of the T4A slip is a medical expense related amount. It can be reported into field 330 of schedule 1 by being entered ...
• How to import last year tax return file on Windows computers?
    From 2022, the default folder used to store return files is changed, which may cause the .r21 files can not be displayed automatically in ...
• How to add form T2209?
  It's added by menu "Forms | add T2209" directly. ...
• How to change tax province?
  First, you open the return, then choose the menu Start > Tax return province change in older versions or the menu Start > Change Tax ...
• How to create tax return print?
  myTaxExpress or T2Express don't print out tax forms directly. Instead, they generate a printable .PDF file. After the .PDF file is created, you can see ...
• How to claim field 6157 for NB low income tax reduction?
  Beside the title of step 4 in NB tax form, there is a checkbox to enable NB low income tax reduction, you need to check ...
• How to amend a T1 tax return?
  Tax return with 10 years can be adjusted after it is filed to CRA and an assessment is received. If you just filed the return, ...
• How to report foreign income and income tax paid?
    For recent tax years, the field number is changed to 5-digit format, e.g. field 104 = field 10400.   First, you need to convert foreign income ...
• How to claim disability amount?
  Disability amount for taxpayer (self) is claimed at Field 31600 on page 5 of Federal T1, and Field 58440 on page 1 of Provincial tax ...
• How to find recently open return files?
  You can find a list of recently opened tax return files at the bottom of the "Start" menu. Choose the one you want to open ...
• How to optimize pension split beween spouses?
  First, It must be a coupled return and both returns have form T1032 already. In form T1032, please select the option to indicate who is ...
• How to enter bank interest from slip?
  Most likely you have a T5 tax slip for bank interest. Please add a T5 tax slip into your tax return. For box 13 of ...
• How to report capital loss and apply loss from previous years?
  If you have a net capital loss from Schedule 3, the loss will NOT be transferred to field 12700 (127 in older years) because the ...
• how to apply previous non-capital loss to taxable income in this year?
  add schedule 4 in T2 tax return; enter prior year loss amount into line 1M (line above field 100) enter the applied loss amount into field 130 ...
• How to compare results from two difference T1 software?
  You can compare these key fields of T1 first, so we can find out where the differences come from:  net income, Field 236 taxable income, Field ...
• how to make payment for tax return due?
  CRA has this information on its website, check this link http://www.cra-arc.gc.ca/mkpymnt-eng.html ...
• How to buy 10-more return license?
  It's very easy. You just pay for a new 10-return license. you will get a new verification code. Use the new code to retrieve license ...
• How to claim dividend refund?
  First enter the eligible dividend paid into part 3 of schedule 3; Then check page 6 of T2, it should calculate a dividend refund; and ...
• How to report box 20 of T4A slip?
  Box 20 of T4A slip is commission income. Please report the income using a Commission form. Commission form can be added by menu "Forms | ...
• How to apply for an EFiler ID?
  It's free to apply an EFILER ID from CRA. Please apply/renew it prior to tax season (at least one month before it). Please apply it ...
• How to file a T2 Short (Nil) return in T2Express?
    Mandatory Internet Filing for T2 returns: Beginning with 2023 tax-year returns (filed in 2024 onward), the CRA requires most corporations to submit their T2 ...
• How to change EFiler ID and password?
  Here is how to set up or update your Efiler ID and password in our software (e.g., MyTaxExpress for Efile, or T2Express): On the menu bar, ...
• How to import .csv file to income/balance statement?
  Many common financial software programs allow you to export balance sheets in CSV format. In T2Express, you can import a .csv file or a plain ...
• How to enter decimal amounts into tax form?
  First put cursor in the left most position Type 1 2 3 . 4 5 , then tab out Then you will have 123.45 entered. One exception is ...
• How to batch import stock transactions schedule 3?
    In newer software, it only supports importing from a Comma Separated Values (CSV) file. You can create a .csv file in a text editor ...
• How to setup software (2019 and prior versions) on Mac computer?
  Download the Mac version of myTaxExpress or T2Express (a .zip file). By default, it will be saved to your Downloads folder. The macOS normally unzips the ...
• How the personal amount is prorated?
  Note: Since the Year 2019, fields are named by 5-digit.  Field 300 in Schedule 1 is the personal amount. If taxpayer becomes or ceases to be ...
• How to netfile your return to CRA?
    Please see our comprehensive myTaxExpress User Manual for information on other features. Since myTaxExpress 2013, you can submit the netfile directly within myTaxExpress software. The ...
• How employer calculates cpp contribution payment?
  Here is CRA guide for employer to deduct CPP through payroll. http://www.cra-arc.gc.ca/tx/bsnss/tpcs/pyrll/clcltng/cpp-rpc/mnnl-eng.html In case there is under-deducted CPP payment, CRA will contact employer to fix payment. ...
• How to solve Mac setup problem of from unidentified developer?
  In the latest Mac OS, you may get an unidentified developer or unverified app, or "Apple cannot verify that this app is free from malware" ...
• How to determine if you are tax resident of Canada?
  You were a non-resident of Canada for tax purposes in a tax year if one of the following situations applies to you: you did not have ...
• How to access CRA SEND system?
  Starting in February 2014, the SEND web page service will be discontinued. It will be replaced by the Client Data Enquiry (CDE) service. To access the ...
• How to report Statement of farm support payments?
  You can directly enter the amounts from the mentioned statement into tax return by following the instruction below: Box 14 – Report this amount as ...
• How to disable release note popup when mytaxexpress starts?
  Inside myTaxExpress installation, there is a file named "gr_path.ini" under folder c:\mytaxexpress\2013\bin Please open text editor, e.g. Notepad, to edit this file. Add the following line to ...
• How to Report an RRSP Transfer from a Retiring Allowance?
    For recent tax years, the field number is changed to a 5-digit format, e.g., field 130 = field 13000.   If you received a retiring allowance ...
• How to enable client letter in myTaxExpress?
  To have default client letter in print, you need to enable it in the preference settings. In old version of myTaxExpress software, you need to change ...
• How to claim spouse amount if your marital status changed in tax year?
  You need to check a checkbox under marital status to indicate marital status changed during the tax year. ...
• How to efile e-auth (former T1013) to CRA?
   CAUTION: Effective July 15, 2025, you will no longer be able to submit an E-Auth (T1013) request for individuals through our EFILE software or FormExpress. ...
• How to solve efile error clue code 2259?
  Most likely this error clue is caused when the reported foreign tax paid on the T3 or T5 slip is less than $1. Since this ...
• How to deal with RRIF and RRSP of deceased tax payer?
  Here are guides from CRA website: 1. RC4177 Death of an RRSP annuitant 2. RC4178 Death of a RRIF annuitant 3. T4040 RRSP and other Registered Plans for ...
• How to check my Efile submission history?
  CRA EFile website can show your Efile submission history. Visit www.efile.cra.gc.caor URL https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/efile-electronic-filers.html Go to online service from left pane, and click 'Login' Enter Efiler ID and password, ...
• How to import .cor file into T2Express?
  Most certified T2 software can do Corporate Internet Filing, it can create .cor files. T2Express can import .cor file, generated from all certified T2 software, into ...
• How to Re-File (Amend) a T2 tax return?
  You can file an amended T2 return using T2Express software AFTER the CRA has finished assessing or reassessing your original return. Cost & Licensing Rules Free Refiling: ...
• How to process two or more SR&ED projects?
  You can add two or more form called "SR ED Project Information" into a T2 return. Choose menu "Forms | add one tax form", then ...
• How to claim RRSP contribution from an Eligible Retirement Allowance?
  You may have an amount in box 66 of T4 slip, it was transferred to your RRSP plan in the tax year. Box 66 of ...
• How to check software version?
  Choose menu "Help"Then choose "About myTaxExpress" or "About T2Express" ...
• how to file a T1 return for a first time filer?
  Netfile and Efile have different process in filing a first time filer's tax return.For Netfile software, there is no special field to enter for a ...
• How to claim tuition transfer amount from spouse?
   For 2019 and later, fields are 5 digits. For example, field 360 is now 36000, field 5909 is now 59090. If you have a spouse, preparing ...
• how to report a NR4-OAS slip?
  Report the Gross Income from box 26 on line 130 of T1 return, and the Non-Resident Tax Withheld from box 27 goes on line 437 ...
• How to add or remove a tax form/schedule to/from T1 return?
  You can add a tax form by the menu "Forms | add a tax form" in the software, then choose the form/schedule name you need. In ...
• How to file Alberta AT1 return using Netfile or RSI Print?
  Starting from v2015.1, T2Express allows you to file Alberta AT1 returns using Netfile and/or RSI Print. To complete this task, follow these steps: Purchase a 2-return ...
• How to use auto-fill my return?
  What is Auto-fill my return? Auto-fill my return is a secure CRA service that allows individuals and authorized representatives using certified software, to automatically fill in ...
• How to update myTaxExpress/T2Express/T3Express on Mac computer?
   Before you start — versions vs. updates:Each version of our software is a separate, independent program built to handle a specific tax period — not ...
• How to install software when there is an error message after download?
  Windows 10 doesn't recognize the code sign certificate currently used by myTaxExpress software (SHA-1). We are working to solve this problem. In the meantime, you ...
• How to add a new T1013 form quickly?
  If you filed a e-auth(T1013) form before, it should already contain the Reg ID, Group ID and/or Business Number you often use. To quickly prepare ...
• How to file T1135 online in T2Express?
  Form T1135 is not part of the standard tax return and must be filed separately using the T2Express software. First, add Form T1135 to the tax ...
• How to file T1135 online in myTaxExpress?
  The T1135 is not part of the standard tax return and needs to be filed separately in the myTaxExpress software. First, add Form T1135 to ...
• How to run mytaxexpress/t2express in Mac OS Sierra?
  The major change in recent Mac OS is that it removed "Run App From Anywhere" in the settings. myTaxExpress and T2Express software are not listed ...
• How to use Express NOA?
  What is Express NOA? Express NOA (ENOA) is a new feature developed by CRA and is still under continuing changes. Please read this CRA web page ...
• How to ReFile (Amend) a T1 tax return?
  For tax years 2015 and earlier, ReFile won't work. Stick to using the T1-Adj form or the CRA web portal to make changes (Read this link ...
• How to buy bulk license for other years
  If you want to buy a bulk license (more than 10 returns) for other years that are not the latest/current year, please follow instructions below ...
• How to add T2091 form?
  Please do NOT list the related house in schedule 3 after entering it into T2091, T2091 will calculate and report capital gain, if any, to ...
• How to unlock "My Account"?
  If your Account at CRA is locked due to unsuccessful netfile attempts, please call CRA helpdesk to unlock your account: CRA Helpdesk Phone: 1-800-959-8281 (Canada and ...
• How to do pre-authorized debit agreement to make payment to CRA?
  PAD (pre-authorized debit agreement) is only available for EFile software for now. EFiler can help tax payer set up a pre-authorized payment to CRA online. 1. ...
• How to setup EFiler ID and registration email in FormExpress ?
  Upon launching the program, you will notice a series of icons displayed at the top of the main window. Please click the menu Start > ...
• How to setup an invoice for a tax return?
  Our software features a simple, built-in "Invoice" tool to help you bill clients for your services. Here is how to use it. Open a tax return ...
• How to claim RRIF/PRPP transfer after death of a policy member?
  CRA website gives full detail about how to deal with this case. Please read the following link: https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/rc4178/death-a-rrif-annuitant.html ...
• How to add form T2125, T2091, or T776 etc?
  Version 2020 and later Version 2019 and prior   Version 2020 and later Those forms can be added from the menu Forms > Add a Tax Form or the   icon ...
• How to calculate medical travel expenses?
  Many of the expenses that you may incur to travel for medical treatment, or expenses that you incur on behalf of your spouse or dependants ...
• How to EFile/NetFile for first time tax return filer?
  First on page 1 of T1, please check the box indicating this tax return is for a first time Filer under the tax payer's name ...
• How to file T1013 using FormExpress?
  CAUTION: Effective July 15, 2025, you will no longer be able to submit an E-Auth (T1013) request for individuals through our EFILE software or FormExpress. ...
• How to find 3 letters country code for form T106/T1134/T1135 etc?
  read this link from CRA https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/t4061/nr4-non-resident-tax-withholding-remitting-reporting-2016.html#P482_43418 ...
• How to change myTaxExpress/T2Express display option in Mac OS?
  Sometimes, you need to adjust myTaxExpress/T2Express display option in Mac OS. Please follow these steps: 1. First, close myTaxExpress or T2Express; or use Force Quit to ...
• How to resolve T2 filing error code 395?
  Error code 395 means you already signed up for online email notification. You don't need to set the same contact email address again.In this case, ...
• How to run myTaxExpress/T2Express on the latest MacOS Catalina?
  We made new software versions for MacOS Catalina and future versions. You will see two MacOS download of myTaxExpress or T2Express on our website. The ...
• How to add myTaxExpress/T2Express into allowed programs of anti-virus software?
  Anti-virus software are popularly used nowadays. Although it is actively protecting personal computer, however, the way it is using usually just blocks software running or ...
• How to request an E-Signature for T183 or E-Auth (T1013) form?
  myTaxExpress/T2Express software (Version Year 2020 and later) integrates with our partner docsign.ca website to offer extra services to our users: Get an E-Signature (T183/T1013 etc) from a taxpayer ...
• How to import last year's return file using new T2Express software?
   In newer software, you can use the Find Return tool for this purpose as well. Importing last year's tax return is an easy way to start ...
• How to add tax slips in the new myTaxExpress software?
  There are two ways to add new tax slips to return files.  Method 1: Click on the "Slips/Notes" menu, and then select the tax slip you ...
• How to Install myTaxExpress (Windows)?
  After downloading the software installer from our website, double-click to execute the installer and follow the installation wizard. The following clip shows how the installation process ...
• How to deliver a printable tax return file (a pdf file) to a taxpayer securely?
  myTaxExpress/T2Express software (Version Year 2020 and later) integrates with our partner docsign.ca to offer extra services to our users: Get an e-signature (T183/T1013 etc) from a taxpayer ...
• How to complete an E-Signature request?
  When an E-Signature request is submitted in the software, the recipient will get an email with an E-Signature access link. When clicking on the access link, ...
• How to change font size and background color
  You can change the font size of the text in myTaxExpress by clicking on the View menu at the top of the program window. Then ...
• How to open and close tax returns in myTaxExpress.
  To open returns in myTaxExpress, select "Open" from the top menu of the software window. A navigation window will pop up. Search for your tax ...
• How to run myTaxExpress.
  In order to run myTaxExpress, first locate the myTaxExpress desktop icon on your home screen. From tax year 2020, mytaxexpress uses a new desktop icon.Then, ...
• How to use personal percentage?
  In Form T776 you can apply personal use percentage by selecting the check box "Use percentage". Then enter a percentage in the line below like ...
• How to track E-Signature Request status on the docsign.ca site?
  Once you send E-Signature requests from the software, you can log in to the My Account (Dashboard) page on the docsign.ca website to track the ...
• How long will it take for my client to get an E-Signature request email?
  An email will be sent to your client within 5-10 minutes, sometimes it may be out almost instantly depending on how busy the site is.   If ...
• How to purchase points on docsign.ca?
  To use E-Sign and E-Deliver services on the docsign.ca website, you will need to buy some points first. Here is a brief introduction about the ...
• How to activate a monthly subscription plan?
  Registered docsign.ca users can choose either a Pay-Per-Use or Subscription plan to use E-Sign or E-Deliver services. For brief introduction about both plans, please check out ...
• How to access the My Account (Dashboard) page on docsign.ca?
  Once you have registered with the docsign.ca website, you can log into the My Account (Dashboard) page on the docsign.ca site.  In the Points / Subscription section, ...
• How to install mytaxexpress 2020 on MacOS computer?
  Here is a video of installing mytaxexpress 2020 on MacOS. It shows the process of these steps. After install you should see a new application icon ...
• How to Add Tax Notes
  To add tax notes in myTaxExpress, go to Slips/Notes at the top of the program window. Next select, "Add a tax note" from the menu. ...
• How to run software AppImage file on Linux?
  The software AppImage relies on the FUSE 2 runtime. On newer Linux distributions, such as Ubuntu 24.04, this library is not installed by default and ...
• How to uninstall myTaxExpress/T2Express?
    The uninstallation process will not remove the license key retrieved/installed with the version of the software. If you download and install a newer version, the ...
• How to Allow Non-Microsoft Apps to be installed in Windows 10+?
  If you're using Windows 10 version 1903 or later, you may encounter a message stating, "The app isn't a Microsoft-verified app," along with a link ...
• How to reset or change my docsign.ca password?
  Reset your password If you're unable to recall your current password, please follow these steps to reset it: Visit the login page and click on the "Forgot ...
• How to fix SSL/TLS error message
  If you are on Windows and the erorr message: "This system does not support SSL/TLS, please email OS version to support" appears Please download this .dll ...
• How to restore the software window when minimized or off-screen on windows
  When running myTaxExpress/T2Express or other software, you may see a message saying that the software is already running but you can't see or access the ...
• How to solve error code 99 during online license key process?
  First, please email us your computer OS type and version, e.g. Windows 7, Mac OS 10.12, Linux Ubuntu 20.04 etc, so we can narrow down ...
• How to select or clear Indian Act - Exempt Income checkbox?
  There is an "Indian Act - Exempt Income" checkbox on Page 1 of T1 General as below. You may notice that you can't click the ...
• How to claim tuition fee from TL11A, TL11C or TL11D?
  Are you a student who studied abroad? If so, you may be eligible to claim your non-refundable tax credit on the tuition fees you paid. ...
• How to use T2 Attach-a-doc service on docsign.ca
  If you have filed or amended a T2 return within the past 24 hours in T2Express software, you can submit supporting documents to CRA on ...
• How to track unfiled returns in myTaxExpress?
  Having trouble keeping tabs on filed and not-filed returns in myTaxExpress? In recent years myTaxExpress (from the year 2020 onward), you can use the menu Filing/Print > ...
• How to hard refresh/reload a webpage?
  What is a hard refresh/reload a webpage? It's a way to make sure your webpage shows the latest version by clearing its cache, which holds ...
• How to clear browser cache?
  Why do you need to clear your browser cache? Most of the time, browser caching operates seamlessly in the background without impacting your browsing experience. However, ...
• How to use Points in myTaxExpress Non-Resident software
  In the newer version of myTaxExpress Non-Resident software (2023+), it is switched to use a paid points system, managed by our companion site www.docsign.ca. So ...
• How to print a T3 return?
  The software is unable to print tax forms directly onto paper (via printers). Instead, it generates a printable PDF file, which is sometimes referred to ...
• How to topup an existing license key?
  Quick overview If you already have a license key for myTaxExpress or T2Express and need more returns, you can purchase an additional license. To ensure the ...
• How to customize client letters?
  We are excited to offer a new client letter customization service that is both flexible and in high demand. With this service, you can customize ...
• How to file T1135 for a Trust?
  T1135 form for a Trust should be prepared and filed in our software FormExpress, which you can download and install from our website.    Note: FormExpress uses ...
• How to choose T2Express version?
    Quick answer: The version you need depends on your company's tax year dates — not the date you are filing or the current year. First, an ...
• How the field 3600 (Retained earning) is entered/calculated?
  Field 3600 (retained earning) on balance sheet GIFI sch100 (or sch101) is a calculated amount.  Go to page 6 of sch100 (or sch101), first you will ...
• How to Fix the "Download Blocks" issue on Windows
  Modern browsers and Windows security tools are designed to protect your system by flagging executable (.exe) files as potential risks. This precaution is why you ...
• How to fix NETFILE error code N1?
  If you're seeing the CRA NETFILE error code N1, it means there's a mismatch between the personal information on your tax return and what the ...
• How to do with T215 slip?
  The T215 slip is issued for informational purposes only—it is NOT something you include on your T1 return. Instead, your PSPA (reported on the T215) is ...
• How do I resolve Efile error 112-B?
  When you encounter the Efile error code 112-B, it indicates that the taxpayer information you entered does not match the records held by the CRA. ...
• How to Transfer Disability Tax Credit from a dependant?
  If your dependent qualifies for the Disability Tax Credit (DTC) and meets the dependency requirements, you may be able to transfer any unused portion of ...
• How to Fix the “Download Blocks” Issue on macOS
  macOS uses security features like Gatekeeper and notarization, which may flag apps not signed by recognized developers. This warning doesn't mean our software isn't legitimate—it’s ...
• Home Office Expense Claims
  The Canada Revenue Agency (CRA) introduced the Temporary Flat Rate Method for the 2020, 2021, and 2022 tax years to simplify home office expense claims ...
• How to Dissolve a Corporation in Canada
  This is a simple guide for dissolving a federal corporation under Corporations Canada. Step 1: Prepare for Dissolution Before you can legally dissolve your corporation, make sure ...
• How to Report a Terminal Loss on Form T2125?
  A terminal loss happens when you've sold or disposed of all the assets in a Capital Cost Allowance (CCA) class, but there's still some undepreciated ...
• How to Fix NETFILE Error Code 31?
  This error code 31 means that the personal information entered (such as your SIN, name, or date of birth) doesn't match what the CRA has ...
• How to find a .cor file on Windows?
  After clicking the T2 Internet icon at the top (or go to the Filing/Print > T2 Internet Filing ... menu) in T2Express,  a "Corporate Internet ...
• Help with Windows that are "Cut Off" (Windows computer)
  Can't see the bottom of a window? Sometimes, if your computer is set to "Large Print" mode, windows and pop-up boxes can become too tall for ...
• How to Sign Up for CRA Online Email?
  When you begin the Netfile process in myTaxExpress, a window may appear asking if you would like to receive CRA notifications by email instead of ...
• How do I report support payments on my tax return?
  If you made support payments under a court order or written agreement, you must use two specific lines on your T1 return: Line 21999: Enter the ...
• How do I prepare a final return in myTaxExpress?
  When preparing a final return for a deceased person, we first recommend consulting the official CRA Guide: Prepare tax returns for someone who died Follow these tips ...
• How do I report investment income from T3, T5, and T5008 slips on a T2 corporate return?
  Unlike personal tax returns, corporate T2 software does not feature data-entry screens for slips. Instead, you must break down the income by type and enter ...