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  • T2Express: How to use T2 Attach-a-doc service on docsign.ca
    Answer: If you have filed or amended a T2 return within the past 24 hours in T2Express software, you can submit supporting documents to CRA on ...
  • NetFile and EFile: How to track unfiled returns in myTaxExpress?
    Answer: Having trouble keeping tabs on filed and not-filed returns in myTaxExpress? In recent years myTaxExpress (from the year 2020 onward), you can use the menu Filing/Print > ...
  • Common: How to hard refresh/reload a webpage?
    Answer: What is a hard refresh/reload a webpage? It's a way to make sure your webpage shows the latest version by clearing its cache, which holds ...
  • Common: How to clear browser cache?
    Answer: Why do you need to clear your browser cache? Most of the time, browser caching operates seamlessly in the background without impacting your browsing experience. However, ...
  • myTaxExpress: How to use Points in myTaxExpress Non-Resident software
    Answer: In the newer version of myTaxExpress Non-Resident software (2023+), it is switched to use a paid points system, managed by our companion site www.docsign.ca. So ...
  • T3Express: How to print a T3 return?
    Answer: The software is unable to print tax forms directly onto paper (via printers). Instead, it generates a printable PDF file, which is sometimes referred to ...
  • License: How to topup an existing license key?
    Answer: For software that uses a licensing system, such as myTaxExpress and T2Express, you can add additional returns to an existing license key. For instance, if ...
  • Common: Control access to files and folders on Mac
    Answer: Some apps and websites can access files and folders in your Desktop, Downloads, and Documents folders. You can decide which apps and websites are allowed ...
  • T3Express: Issue T3 slip/summary with T3Express
    Answer: We have released a new functionality in the latest T3Express release: the ability to issue T3 slips/summaries and generate XML files for CRA Internet file ...
  • Common: How to customize client letters?
    Answer: We are excited to offer a new client letter customization service that is both flexible and in high demand. With this service, you can customize ...

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