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  • License: How to install a license key manually?
    Answer: Step 1: Send the license PIN to us (click to expand) Version 2020 and later In the newer version, use the menu Help/License > Install license ...
  • License: When should I choose manual license key setup?
    Answer: Usually customers will retrieve license key online using their registered payment email address and verification code. However, due to Internet connection problem, online license key ...
  • License: How myTaxExpress or T2Express is licensed?
    Answer: Each software installation has a unique PIN number, it's called License PIN. This PIN never changes even you re-install the software. We issue a license ...
  • License: How to retrieve license key online?
    Answer: An automatic email will be sent out after successful payment. In the email, it has two-piece information: one is your registered email address, the other ...
  • License: How to upgrade a license to process more tax returns?
    Answer: First you need to make a payment to purchase another set, 10 or 20, return license key.After succesful payment online, you will get a new ...
  • License: What is a license PIN/Key?
    Answer: License PIN is a unique string identifying each myTaxExpress/T2Express installation. A paired license key is generated based on the PIN.   Since the license PIN/Key pair ...
  • License: License usage policy
    Answer: A digital license key may be generated manually or retrieved online for our tax software products (myTaxExpress/T2Express etc.) operated by license keys: The license key is ...
  • License: How to find out whether the software is licensed or not?
    Answer: Typically after the license key is installed successfully in the software, e.g. a 10-return license key, you should see a green bar with a text ...
  • License: How to send license pin to myTaxExpress?
    Answer: Please follow the steps below: Launch myTaxExpress/T2Express from program group Choose menu "License | Install License Manually" Click the button "Generate PIN email". An email with your license PIN ...
  • License: How to buy bulk license for other years
    Answer: If you want to buy a bulk license (more than 10 returns) for other years that are not the latest/current year, you can do it with two ...

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